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Frequently Asked Questions

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<aside> 💡 Written by Marina Koch, last updated on 23rd of August 2024

</aside>

What you will learn in this article:

1. When was my data last pulled?

  1. Go to Settings > Edit under Data Integrations to see the exact timestamp when data was last pulled from the source.

    Bildschirmfoto 2024-08-20 um 12.29.14.png

    Bildschirmfoto 2024-08-20 um 12.29.32.png

    In the screenshot you can see, that your data from Shopify was pulled at 07:35 and the data from Snapchat was pulled at 11:40.

    To seen, when your data was processed and visualized by Admetrics, open the sidebar on the left. You can now see, that Admetrics visualized the data from all the different sources at 12:12.

    Bildschirmfoto 2024-08-20 um 12.16.29.png

    The timestamp in the sidebar shows the latest visualization update, which is typically more recent than the integration pull time.

    Bildschirmfoto 2024-08-26 um 12.04.09.png


2. How often does my data get updated?

Depending on your current plan, your data will be updated in regular intervals. These intervals are 1h, 2h, 4h, 6h, 12h or 24h.


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